Logicmate’s AI FAQS:

What is Profound AI? Profound AI is a platform designed to standardise the introduction of artificial intelligence in business applications, particularly tailored for organisations utilising IBM i systems. It enables seamless integration with a range of large language models (LLM) and provides intuitive, no-code AI agent development tools.

How does Profound AI support database integration? Profound AI supports integration with multiple databases, including IBM DB2 for i, Microsoft SQL Server, Oracle, and others. It can access these databases directly to retrieve and process data as needed. Profound AI’s capability to access data directly from databases is a significant differentiator from other AI agents in the market. This unique feature allows Profound AI to interact with live data in real-time, ensuring that suggestions and analytics are based on the most current information available. This direct access is facilitated through highly configurable data access settings that integrate seamlessly with the AI agent’s operations, enabling it to read from databases without the need for data synchronisation into external data warehouses or lakes, which is a common requirement among other AI solutions.

Advantages of Profound AI’s Direct Data Access:

Real-Time Data Interaction:

Profound AI’s ability to query live data ensures that the insights and recommendations provided are always based on the latest available data. This is crucial for applications such as financial forecasting, inventory management, and real-time customer service, where outdated information can lead to poor decision-making and missed opportunities.

Reduced Complexity and Overhead:

By eliminating the need for data synchronisation, Profound AI reduces the architectural complexity and resource overhead associated with maintaining separate data warehouses solely for AI processing. This makes it more accessible, especially for smaller organisations with limited IT resources.

Enhanced Security and Compliance:

Direct access to databases can also simplify data governance and compliance, as data does not need to be replicated or moved across different systems, reducing the risk of data breaches and helping companies stay compliant with data privacy regulations.

What types of models does Profound AI support? Profound AI is compatible with most commercial and open-source large language models (LLMs), including those from OpenAI, Azure, Google, Anthropic, Meta, Mistral, and others. Users can easily switch between models at the agent level using a simple dropdown menu.

What do third parties do with our data? From a confidentiality point of view, it is important to note openAI does not use any user data to train the LLM. The data is privately stored within the LLM for 30 days, and can be removed at any point. Profound AI adds to this security by allowing users to control exactly what data the LLM is able to access through use of the Knowledge Documents functionality and the ability to control exactly which columns of data from database tables the LLM can use for formulating responses. Some LLM Agents offer a free service which may not come with the confidentiality that you need, make sure you use a paid service with strict agreements on how your data is stored and used. 

What are the security features of Profound AI? Profound AI offers robust security features, including authentication protocols that allow for secure interaction with your application session data. It supports JWT for secure and personalised interactions within enterprise applications.

How does Profound AI ensure data privacy? Profound AI ensures data privacy by allowing businesses to control AI agent access to their data strictly. The platform supports configurations that restrict access to sensitive information, ensuring compliance with privacy standards.

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