What can AI really do for my business?
It’s a question we hear time and again from organisations eager to harness the power of artificial intelligence. While many regard AI primarily as a customer service tool, its capabilities go far beyond simple question-answering — reaching into every aspect of your operations.
Profound AI, our groundbreaking development environment, unlocks advanced AI functionality for businesses of all sizes — without the need for a dedicated data science team or a major technology overhaul.
As the only AI platform purpose-built to support IBM i systems while seamlessly integrating with leading large language models (LLMs), Profound AI enables companies to boost operational efficiency, sharpen decision-making, and spark innovation in ways that deliver immediate, measurable impact.
Here are ten powerful applications showing how Profound AI can transform your business operations through natural language interaction:
1. Real-Time Data Analysis and Visualisation
Businesses often struggle to convert raw data into actionable insights quickly enough for time-sensitive decisions. Profound AI bridges this gap by connecting directly to multiple databases including IBM DB2, Microsoft SQL Server, and Oracle.
By analysing real-time data, Profound AI generates dynamic visualisations on demand, making complex information instantly clear. Imagine a manufacturing supervisor asking, “What’s our current production efficiency compared to last month?” and receiving a comparative chart highlighting trends and anomalies — all drawn from live production data.
2. Document Processing and Knowledge Extraction
Organisations often store valuable information in various document formats that become siloed and underutilised. Profound AI changes this by analysing data from PDFs, spreadsheets, Word documents, and more.
Legal teams can extract key clauses from contracts; compliance officers can identify issues across policy documents; and customer service agents can access technical details in product manuals. All this is done using natural language queries, eliminating the need for complex search tools.
3. Automated Workflow Initiation
Routine business tasks often take up staff time with manual steps. Profound AI doesn’t just answer questions — it acts on them, thanks to its innovative low-code routines.
When an employee asks, “Can you process the month-end stock adjustment?”, the AI agent does more than respond — it updates records, generates reconciliation reports, and notifies relevant stakeholders. One simple command lets your team focus on strategy rather than admin.
4. Legacy System Integration and Futurisation
Businesses using legacy systems often face a difficult decision: modernise completely or continue with outdated tools. Profound AI offers a third way — the only AI platform built to support IBM i systems from the ground up.
Rather than requiring a full system replacement, Profound AI adds intelligent capabilities to your existing applications. It can call RPG programs, access service procedures, consume web services, and query databases directly — no intermediaries required.
For many, this represents a first step towards futurisation — not just modernising legacy systems, but reimagining their potential with embedded AI capabilities.
5. Personalised Business Intelligence
Despite significant investment in BI tools, many employees still rely on IT or data analysts for reporting. Profound AI democratises business intelligence with advanced analytics capabilities.
Instead of learning complex tools, users can ask questions in plain English. A sales manager might say, “Show me the top-selling products in each region for Q2 compared to Q1,” and receive a tailored visualisation instantly — no BI team needed.
6. Automated Customer Communication Management
Creating consistent, personalised messages at scale is challenging. Profound AI transforms communication through intelligent automation that retains the human touch.
An account manager could ask, “Send quarterly updates to all premium clients,” and the AI handles everything — drafting tailored reports, writing customised emails, and queuing them for review or delivery. The result: better consistency, quality, and freed-up staff for more valuable work.
7. Guided Process Execution
Complex processes spanning multiple systems can hinder consistency and onboarding. Profound AI acts as a smart guide that blends procedural know-how with system interaction.
A new staff member dealing with a return could ask, “How do I process this customer’s refund?”, and receive step-by-step, situation-specific guidance. Behind the scenes, the AI checks eligibility, retrieves order details, calculates amounts, and can even initiate transactions — all while keeping the employee in control.
8. Contextual Data Retrieval and Analysis
Important data is often scattered across systems, making it hard to analyse in full. Profound AI removes these silos by integrating diverse data sources.
When a finance analyst asks about profit margin trends linked to marketing spend over time, Profound AI gathers the relevant data and creates a visual analysis, revealing correlations and insights that would otherwise take hours — or be missed entirely.
9. Internal Knowledge Base Assistance
Accessing internal policies and documentation can be slow and inefficient. Profound AI can ingest handbooks, procedures, and internal documents, allowing staff to ask questions and receive precise, policy-based answers.
Someone might ask, “What’s our current policy on remote working?” or “What’s the process for approving a purchase order over £5,000?” and get immediate, tailored guidance based on company documentation.
10. Predictive Maintenance and Operations
Unexpected downtime can cost thousands — or more — per hour. Profound AI uses real-time monitoring and historical data to identify early warning signs of future failures.
An operations manager might ask, “Which manufacturing lines are at risk of downtime next week based on current metrics?”, and receive a forecast with supporting data and suggested actions. The result? Higher reliability, better planning, and reduced costs.
Transforming Your Business with Accessible AI: From Modernisation to Futurisation
While most technology providers focus only on modernisation — bringing old systems up to date — Logicmate along with our partners Profound Logic takes you beyond. Our futurisation approach doesn’t just refresh your tech; it reimagines your systems’ potential by embedding forward-looking AI capabilities at the core.
Profound AI breaks down the traditional barriers that have kept AI out of reach:
- No specialised expertise needed – Build intelligent agents using plain English and intuitive tools, no data science background required.
- Real-time access to live data – Connect directly to your current systems and databases for up-to-date insights.
- Seamless legacy system integration – Make the most of your existing investments while extending their capabilities.
- Flexible model support – Switch between commercial and open-source LLMs with ease.
- Low-code extensibility – Expand agent capabilities with simple routines, without heavy development overhead.
Ready to transform your operations and unlock AI’s full potential?
Visit Intelligent IBM i Software Solutions | Logicmate Power Solutions to learn more about our futurisation approach and get started today.